Kept Texts Support

Questions about Kept? Email support@fwrdsms.com and I'll answer as soon as I can.

How does Kept read my texts?

Apple doesn't let apps open Messages. You record your screen while you scroll the chat, pick screenshots you took, or use WhatsApp's Export Chat file. Kept reads it on your iPhone; nothing is uploaded.

Why do some texts say "after 6:12 PM"?

Messages shows one time above each section of texts. Kept never guesses a time, so the PDF says the text was sent at or after that time. To get each text's exact time, record that part again while holding a swipe to the left on each screen.

Something was read wrong

Anything Kept wasn't sure of is marked for you. Tap any text to compare it with the picture it was read from and fix a misread word. Every fix is listed at the end of the PDF.

Is it a subscription?

No. A pass lasts 30 days or a year, then stops. It never renews. PDFs you saved stay yours.

I got a new iPhone

Tap Restore Purchases in Settings to get a running pass back. Records live only on the iPhone that made them.

Will a court accept it?

Every court has its own rules, so ask your lawyer or the court clerk. Kept doesn't certify anything and this isn't legal advice; it makes a clear, honest record of what was on your screen.

Privacy

Read the privacy policy.